Waltham, MA — December 6, 2022 — Exoprise, a leader in Digital Experience Monitoring (DEM) solutions, announced the findings of its latest research survey, which identifies the role of IT in shaping Digital Employee Experience (DEX) for a hybrid working environment. …

Technology teams are often blind-sided with performance bottlenecks and connectivity issues associated with Microsoft 365, enterprise apps, and underlying networks. And when there is no comprehensive visibility to address these challenges, the endless blame games and false rumors continue. Diagnosing service problems takes longer with no solution in sight. As…

How to Monitor Office 365 Mail Queues and Troubleshoot Slow Email Delivery for Exchange and Exchange Online I am sure you’re having exchange mail queues issues, right? Despite the recurring predictions for its death, businesses of all sizes still run on email. Yes, messaging and news feeds like Yammer and Slack have a place in corporate collaboration. But the asynchronous nature of email is what makes it…

Microsoft 365 problems don’t have to take long to fix when you have real-time diagnostic data Do you often ask yourself the question — Is there an Office 365 problem today? While you try to find the answer, your customers (end-users) complain because they can’t access their business applications. Apart from all this, your boss needs an immediate status update. Trust me. It doesn’t feel…

Operationalize Monitoring Data and Troubleshoot Faster with Exoprise The Slippery Road Ahead of Us Here we go again. If 2022 wasn’t enough, there are new challenges in 2023 staring right at information technology leaders. As interest rates rise and consumer demand slows, companies plan to cut costs and do more with less. But what does all…

Improve Experience With Impacted Services Using Exoprise Service Watch Here’s a scenario. All your enterprise apps are running fine, as you expected. Maybe your team wasn’t impacted by the Microsoft 365 outage a couple of weeks ago. Good for you! But don’t let past application performance predict current performance. Instead…

A recent change prevented users from sending and receiving emails Unable to send, receive, or search email through Exchange Online? Microsoft Outlook's outage for several hours last night disrupted North America and worldwide email services.

Track and Optimize the End-user Digital Experience with Service Watch Moving Operations From On-Prem to the Cloud Traditionally, we consider IT to be managing and monitoring on-premises network infrastructure, including hardware and software. However, the reality is that most enterprises have accepted and migrated much of their infrastructure to the cloud already. …

Recession-Proof Your IT and Diagnose Problems Faster With Exoprise Service Watch If you have been following the news over the last few months, you will agree that the buzzwords for this year are — inflation and recession. …